All orders placed and confirmed by 0800 hours (Singapore Time, GMT +8) will be processed on the same day.
Orders placed and confirmed after 0800 hours (Singapore Time, GMT +8) on a Friday, Saturday, Sunday and Public Holidays in Singapore will be processed on the next business day.
We only deliver to one delivery address per order. Any redirection of address will be subjected to an additional re-routing delivery fee. Delivery to an incorrect or non-existent delivery address is the sole responsibility of the purchaser.
Where to collect my item?
DOMESTIC DELIVERY：SGD4.00 （2-5 working days）
Your order will arrive between Monday – Friday from 10am to 6pm.
Pick Up Location：
33 Ubi Avenue 3,
Vertex Tower B, #06-32,
Time： Monday – Friday （10am – 5pm）
When the order is ready, you will receive a pick-up notification email informing them to pick up their order at their chosen store.
Order will not be available for collection until you receive the email notification. To collect your order, please bring along your confirmation email. Please proceed the collection within 14 days after you receive the notification email.
- D-plus ships internationally with FedEx International Priority. To get an accurate quote of your shipping costs, simply key in your delivery address at the Checkout Page. Below is a list of countries we are able to reach.
- Delivery charges do not include international taxes and duties that may be imposed by the Customs, or any additional charges (VAT, GST etc.) incurred at the destination country.
- The recipient of an international shipment may be subject to such import taxes, custom duties and fees, which are levied once a shipment reaches your shores.
- Additional charges for customs clearance must be borne by the recipient, as we have no control over these charges. Customs policies vary from country to country, and you should contact your local customs office if you require any assistance or further information.
- Where customs clearance procedures are required, it may cause delays beyond our original delivery estimates.